These simple business planning tools can be used to flesh out ideas and to present them to others. This is a very brief sample of some tools which can be used to begin the process of change.
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This is the speech delivered by Wilma Campbell, the manager of Peacock care home, at the Scottish Care Care in Transition Conference November 2014. Wilma reflects on her experience as part of the care home lab as well as the wider challenges of supporting outcomes in a care home setting.
This is the story of how a care home in West Lothian chose to explore outcomes-focussed working in an innovative way. This case study explores the role of experience labs in helping social services test out new ideas and ways of working in a safe, supportive environment. We will be sharing some of the challenges and benefits of working in this way. For more information on how we engaged with residents please see this accompanying resource.
This is the story of a care home that wanted to make use of a disused cottage on their property for intermediate care to support older people to live at home for longer. We are open about the challenges of funding new models of care and the opportunities of embracing a culture of reablement.
This is the story of a care home which wanted to invite the community into the home in order to enhance the lives of isolated older people living in Argyll and Bute. Over the course of 2014, Ardenlee care home worked with Iriss and Scottish Care to develop the Sunday Lunch Club by building a business case, engaging with the local community and getting buy-in from the Care Inspectorate. These are the lessons we learned from the journey.
This reflection accompanies ‘The care home lab: a case study’ and explores the role of residents in the care home lab and the use of Talking Mats to facilitate engagement. On reflection, the experience lab process set unrealistic expectations on a group of residents, some of whom were living with dementia, and didn’t allow for them to be included in a meaningful way. We hope that this case study serves as an example of how co-production is not a ‘one size fits all’ process.
This resource accompanies "The journey to intermediate care in a care home". This is the story of how Jim's move to a care home turned his life around. We hope to share some learning about the role of residential care in reablement, and explore how staff culture in care homes can be key to supporting the outcomes of residents.