Engaging with residents in the care home lab: stories, challenges and Talking Mats™
This reflection accompanies ‘The care home lab: a case study’ and explores the role of residents in the care home lab and the use of Talking Mats to facilitate engagement. On reflection, the experience lab process set unrealistic expectations on a group of residents, some of whom were living with dementia, and didn’t allow for them to be included in a meaningful way. We hope that this case study serves as an example of how co-production is not a ‘one size fits all’ process.
Social Service Labs and Co-Design Social Service lab methodology relies on a co-design process that actively involves people who access support . In...