A manager’s experience of the care home lab
This is the speech delivered by Wilma Campbell, the manager of Peacock care home, at the Scottish Care Care in Transition Conference November 2014. Wilma reflects on her experience as part of the care home lab as well as the wider challenges of supporting outcomes in a care home setting.
You may wonder why I have started with a picture of an elephant. For me the analogy “You can’t eat an elephant in one bite, it takes many small bites...